They are doing a real bad job... I personally do not use them to buy things anymore. I placed an order by fax... they got it.. they guy callled... but I didnt get my package for a month. And my order was huge.... they said everything was in stock but I guess not.. I relied on him to have it to me i say 5-6 days from cali at most. and I NEEDED the stuff for my lounge... in the end it cost me double because I had to order the things I needed from another source.