Re: BIG PROBLEM PLEASE HELP!!!
It may be the coals. I love exoticas... I use them in my lounge and I (knock on wood) havent had a problem yet. As always, make sure they are lit fully. Try coconut charcoal. Try a different tobacco. If you were one of my customers... and I really do this... you could come back to my shop and I give a 101 on hookah... I actually have had a few people buy some hookahs and "not get it" at home and they come in and make one in front of me and I point out the good and bad. Basically, go back to the shop and if your guy is cool he'll help you... take your whole set up with you and ask for help.