1. I smoked out of it 5 - 6 times with no problem and shipped it to you perfectly.
2. It did not lean once and the glass did not look like that.
3. You sound like your trying to make this fun and use buyer protection for your protection, but I can bet you've used the fantasia i gave you as a bonus and have smoked out of it. The only thing that's wrong is the vase, the stem hose tray and everything else is perfect, you forgot to leave that out and it was packed nicely and sent UPS for you which cost me more than I charged you.
4. Take a look at the pic, it is perfectly fine and upright.
5. I really hate selling things online, I'm sticking to locally, people truly amaze me.
6. You also forgot to mention to them you over sent $100 which I gladly refunded and didnt try to scam you and was more than happy to talk on the phone and refunded your money asap.