Originally Posted by Knights
I'm gonna grab a wrench and see if I can get this thing off. Maybe the bearing is just stuck in there somewhere. I have to say, I'm a bit ticked off that such an important thing can be so overlooked before being packaged, shipped and sold! A hose grommet was also missing so we've had to use wet paper towels in the meantime.
John is one of (if not) the best vendors around. No matter how pristine the vendor, none of them go through each hookah they have in the warehouse checking if they have a stuck or missing bearing. I wouldn't be so quick to blame the vendor for this one as more of the blame belongs to the hookah manufacturer them self.
Anywho, tell us if you figure out the problem so we can have a reference if any of us run into this problem in the future.