Originally Posted by TheHookah.com
Well there were a few replies that were not relevant to the thread.
I always stress the following, take it up with the vendor before going to the forums. It's only fair to the vendor whomever it may be. Most of the times it's a simple misunderstanding followed by a simple resolution.
In my opinion, the responsible thing to do is to contact the vendor and get their response before going public w/a post that can often snowball into a ''hate bandwagon''. Vendors are people too and sometimes make mistakes. As do postal services and shipping agencies. It's always best to reach out to the vendor before exposing them to a public flogging. Don't get me wrong. Our members are free to voice their opinions but we have a resposibility to get the facts first. Just my humble opinion, of course.