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Old June 26th, 2009, 09:34 AM
kalutika's Avatar
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Mad Alchemist

Join Date: Apr 2008
Location: Los Angeles
Posts: 11,250
Default Re: KM trophy has arrived!!!

That is a beautiful hookah. I suggest contacting the retailer and see how they want to deal with it. Most places will not justify paying shipping for the hose. They will either make you pay it (not worth it) or will just suck it up and send you a new hose. There is also another less pleasant option. They might as for photographic proof that it's faulty which will be really hard. They may then refuse to send you one.

but you will never know unless you contact them so it's worth a shot. I had a nammor hose break on me the first time I used it and H-S asked for a picture and then sent me a new one for free. I fixed the old one and now have two nammor hoses lol.
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