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Old June 28th, 2009, 11:31 PM
bradedup's Avatar
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Hookah Master
Join Date: Jun 2008
Location: Madison, WI
Posts: 3,258
Default Re: Is this considered a defect?

Hookahcompany is really good about swapping stems. You just tell them you are unhappy with the defect and they email you a shipping label, you put that sucker back in the box and send it back.

Unfortunately, I think they may only do this if you haven't smoked from it.
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