Originally Posted by paulk
In the above photo how long had the coals been on the bowl?
CH QL are a great coal.
As for bad batches I haven't seen one yet. Not saying they don't exist. One bad batch is EXTREMELY rare for CH, 2 Bad Batches..... Well IMO its highly improbable.
Why not email John or even PM him here on the forum to see what he can do. You will probably have to furnish him your order number but I am sure he will take care of it, that is if.....
yeah, I'll ask him about it. John has always been reliable and professional, he runs his business with fantastic ethics. I'm sure this was overlooked... maybe it was Fedex fooling with something.
thing is, I have kept them in an enclosed ziplock. the fact that they have acted faulty since I opened each box suggests they may have been sitting too long before I even received them. these coals are kept in an apartment with the same humidity and temperature every day
oh, and the picture taken above is after 5-8 minutes, where it's still hitting nicely but beginning to weaken. a few minutes later I was getting practically no smoke.