Re: BF special a joke at hookah shisha!
well, i don't think anyone can fault H-S's customer service. i live in the middle east but have items shipped to an address in the US, which means my billing address is in a completely different country. you can imagine that merchant banks tend to question this. some online retailers flat out tell me to go away, others make an effort.
a H-S customer service rep told me to hook up with him using their online chat and my order was done in 10 minutes.
and, their offer of getting a free mini mya acrylic with 100$ order is pretty good, especially for an everyday special.
and they price match anything online.
i have never bought a hookah from them, only accessories, but their service was top notch. and i'm not a newbie, but if a business caters to newbies then that's pretty good. we were all newbies at one point.