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Old November 27th, 2009, 10:16 AM
Status: Offline
Hookah Newbie
Join Date: Sep 2009
Posts: 56
Default Re: BF special a joke at hookah shisha!

well, i don't think anyone can fault H-S's customer service. i live in the middle east but have items shipped to an address in the US, which means my billing address is in a completely different country. you can imagine that merchant banks tend to question this. some online retailers flat out tell me to go away, others make an effort.

a H-S customer service rep told me to hook up with him using their online chat and my order was done in 10 minutes.

and, their offer of getting a free mini mya acrylic with 100$ order is pretty good, especially for an everyday special.

and they price match anything online.

i have never bought a hookah from them, only accessories, but their service was top notch. and i'm not a newbie, but if a business caters to newbies then that's pretty good. we were all newbies at one point.
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