Originally Posted by ExoticImports
There are no more bad Exoticas in the market and there have not been any for almost 2 months. There were only 60 cases of 12 that were bad 3 months ago and that was 3 months ago. We check the stock daily and test the coals daily to check quality and we are 100% sure that nothing has left our warehouses that were bad over 2 months. we have not encountered not even one bad coal. There have been 3 shipments after the bad shipment and we assure there is nothing wrong. We have made packaging changes in the coming month so that will prove that there is nothing bad about Exoticas. I appreciate everyone here.
One again, there are NO more Exotica bad batches. We have pics of 1000 cases of Exotica stored away which was the rest of the damaged container. Us, unlike other coal companies, pulled off the complete container once we found out that some of the boxes were bad. Exoticas are perfect and back to the way it was before. Starting March, Exoticas will be better than ever as we have improved what is already the best.
PS. WHITE SPOTS ARE NORMAL. THEY ARE NOT MILDEW, THEY ARE NOT WATER STAINS, THEY ARE THE NATURAL ELEMENTS TO KEEP THE COALS TOGETHER. IF YOU SEE WHITE SPOTS, DONT ASSUME WHAT WAS LIED TO YOU BY HF, IT IS NORMAL!! JUST THOUGHT IT WOULD BE NICE TO MENTION THAT AS FACTS ARE IMPORTANT AND HEARSAY IS NOT TRUE....
EXOTIC IMPORTS USA
Don't sweat it Gabe. Now, it isn't really a big of a deal bc you did EVERYTHING you could to fix the prob. It aint your fault that some vendors didn't return or tell you about some bad coals that they received.
Your coals are great, if not, probably the best ones I've ever tried. I've tried crappy nours, starlights, and Rolland natural coals (my 2nd fav). Some people are overly exaggerating the prob and making it bigger than it already is. (and this doesn't pertain to the poster lol I'd posting up too if I got bad coals and wanted to talk about it)
BTW I agree with your view about this community. Everyone here and the mods are really chill and laid back and they don't start drama. I really like the fact you can post about everything (to an extent of course) and not feel like your gonna get the ban hammer every time lol