Re: vortex bowl
Happened to me (only 1 hole though) - I contacted the vendor (Sahara Smoke in my case) and sent pictures - they sent a new one and didn't want me to bother sending the defective one back. If you can drill out the holes without breaking it, it'll work just fine. I have not attempted it yet, as I have the other.
Definitely take photos to send to the vendor, and I'd advise resolving the issue BEFORE attempting to drill it out. If it breaks in the process, you'd probably be SOL.