Re: vortex bowl
It's probably smokeable, but it'll probably have a tighter draw due to the additional restriction of air flow. Are the open holes on opposite sides of the bowl, or next to each other?
In either case, I'd contact ********** about the situation and see what he says. I'm sure he'll take care of you, but if you need to ship it back for some reason, it'll needs to be in unused condition. If you send him a PM on here, I'll bet he gets back to you before monday - then you'll know what you need to do.