December 30th, 2009, 02:55 PM
Join Date: May 2007
Location: Jacksonville, FL
Re: Sahara Smoke Ruined my Christmas!!!
I have to agree with some on somethings .. and others on other things
They express on the site that *These vase designs may vary.*
SSC provides some incredible Customer Service. You can't expect them to exchange a vase for a different one on their dime. They offered to try to find you one more like the picture if you ship that one back to them. I think that is fair and some respectable customer service.
I have a KM base that leans .. you know my KM Amer nicknamed "Eileen" .. but I still enjoy it just the same. Although I have been considering one of the SSC bases as a replacement.
I wouldn't give up hope on them .. I have seen FAR WORSE customer service from other businesses!
I hope the new base is to your liking .. Cheers!
- Hookah Pro Community - Hookah Forum
Khalil Mamoon Amer .. (she leans, so I call her Eileen)
Egyptian Hookah, Vortex Bowl, Natural Coals (Exotica or Coconara)
~Current Flavor Favorites~
Ayam Zaman 1001 Nights, Hookah Freak Spiced Apple Cider, Starbuzz White Peach
Nakhla Double Apple, Nakhla Earl Grey, Nakhla Sweet Melon, Nakhla Cinnamon, Nakhla Cardamom, Nakhla Fakhfakhina Mixed Fruit, Nakhla El Basha Grape
Al Fakher Mint, Al Fakher Orange, Al Fakher Cinnamon
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