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Old February 12th, 2010, 10:26 PM
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Hookah Nut
Join Date: Jan 2010
Location: Long Island, NY
Posts: 258
Default Re: At Wits End with quality, Am I missing something?

Originally Posted by DRMALIKIA View Post
John came back with "KM factory’s output is insane these days, pumping out almost 1000 pipes per day and that there are no perfect stems anymore, merely due to the workers not having the time to perfect them."

Sacrificing quality over quantity is not my idea of good business.
I'd have to agree with you on this. When I got my KM, the base was warped to the point were I couldn't fit the proper sized grommet on. The stem wasn't great with the welding and it was very dirty inside, almost as if someone used it prior to me (though I know it's just soldering).

I was overall disappointed as well, but it smokes like a dream and wouldn't trade it for anything else anymore.

But, you should be happy with what you pay for and if you aren't happy, return it. Don't let anyone tell you otherwise.
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