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Old February 14th, 2010, 02:11 PM
Pete's Avatar
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Hookah Nut
Join Date: Aug 2009
Location: Camp Hill, PA
Posts: 261
Default Re: At Wits End with quality, Am I missing something?

Originally Posted by DaSebsch View Post
The fact is that you pay a huge amount of money for something and you're not only paying for how well it smokes, you're also paying for the looks. You wouldn't wanna buy a car that looks like crap but has a Ferrari motor in it, especially when you're paying the Ferrari price.
I agree, especially in this case where the company itself is seemingly aware of declining/spotty quality. If you know you're no longer delivering the product on which you've built your strong reputation and large customer base, something has to change. Either manufacture in quantities you're capable of or continue to build a lesser product, but charge a reduced price (never happen). It might seem KM's approach is to produce as many hookahs as they can with a blatant disregard for quality control, all while hoping (perhaps assumption) their history/reputation will keep the customers coming. Shrewd.
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