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Old February 26th, 2010, 01:23 PM
Coyotero's Avatar
Status: Offline
Hookah Guru
Join Date: Jul 2009
Location: Mesa, Az.
Posts: 2,391
Default Re: Getting cheated by Hookah Store

Opie is speaking the truth. (he's a personal friend of mine).

The first time he did business with hookahstore it went great (Excepting that darwish hookahs are seriously crap). The second time... Not so much. Being made to pay (Shipping) to fix the vendor's mistake is seriously not cool.

I spent a lot of years working in a retail/wholesale outfit that processed a huge amount of Internet orders. Mistakes happen. Thing is, when we made a mistake, we made sure to get it fixed in way that was most convenient to the customer. That's just good business.