Re: Regular ceramic egyptian bowl or Vortex?
Yea not to mention the lady that was handling the issue said she would call me by the end of the day 3 times. I ended up calling her back the next day each time and her say i will know by the end of the day and call you. The end result was her leaving a voicemail saying they couldnt do anything about the holes being low but she didnt even mention the fact that one hole is sealed. I gave up on these people on dont plan to order anything other than tobacco from them. Go with Hookah John on a vortex, my friend got one and the holes are much bigger and it looks a little better built.