Originally Posted by Jhawks240
Immediately after opening the package, I noticed the wrong base. I called, and they said that they use "high powered lights of some sort" so the bases appear to be different colors then what they really are. The base on their website was a baby blue colored, and when I received it, it was a deep purple color. They said I could return it but I would have to pay my own shipping, so then I proceeded to "Deal with the color", and test it out. Also who thinks to test a BRAND NEW HOOKAH from a somewhat credible site for leaks
. So we tested it out and of course it disappointed me more than anything. After 4 phone fights with this company and them offering me 10% coupons I realized they don't care about their customers.
On a positive note, I live in Orlando, and they just opened up a new Hookah shop called Lit. They have some very good prices for Hookah's. In this shop they have a HUGE Ed Hardy hookah and it is the most beautiful thing I have ever seen. The details around the stem is unreal. It is listed for $300, I am just scared to purchase another expensive hookah that might not work. Anyone had experience with this ED HARDY hookah?
Also I realize my mistake of Saraha and Sahar.
Ed Hardy is about as bad as you can get. Spend some time on the site and read up on hookahs and their use before you make any more purchases.
Regarding the hookah...
It's pretty customary to check for leaks when you get a new rig and make adjustments as necessary. Many leaks are just stuck ball bearings and ill sitting seals.
The vortex bowl is very different from a normal bowl. How was it bad? What was wrong? If you explain we may be able to help out and get it smoking the way it should.
Is this your first hookah?
SS hookahs are not really known for being great rigs in my experience. I have never dealt with them myself. The review section of our frum will help you avoid situations like this in the future.
How did you smoke from it if the base did not fit?