Originally Posted by manjaco
********** has hooked me up so many times it has to be him. Whenever I have a question he either responds to my email in minutes or shoots me a phone call. I think it's awesome that a vendor will personally call you to answer some basic questions or to check up on how I liked a product. No question my favorite vendor. I've had good experience with hookahstore.com as well.
same with me, when i ordered my first KM from him i had simple lil questions about this and that. well he usually got back to me right away via email. one day at work he emailed me via BB and we got the order figured out before it went onto the FedEx truck. great one on one service so far.
other places have gotten back to me quick, on emails but john makes you feel like a good buddy!