I also ordered my first hookah on 3/29 at 10am. The website says it takes 3 days to process. I submitted a ticket on support site and I get an email from David telling me to read the shipping info. It's been 6 working days and it still says order "Processed" and there is no shipping info.
I ordered from HH because their site seemed very informative and professional looking. Also the testimonials very quite raving. No I have my doubts and not sure if I want to continue to order from them.
Paul, hopefully you can look into this.
Originally Posted by hookahhub
As promised we've shipped your free Zen hookah plus we were able to get it out yesterday via FedEx 2nd Day. I've just sent you your tracking number for your convenience. Your package is scheduled for delivery tomorrow (Wednesday 24th). Please let me know if anything doesn't arrive to your satisfaction. Thank you and have a great day CaptHowdy.
Paul Cavalier | HookahHub.com