Re: Vortex bowl broke....
Yeah, that same thing happened to me in the exact same way. I bought it from HS and the holes were completely plugged with glaze. I chatted with a representative of theirs and he told me to take a small screwdriver to break the glaze out. The glaze was as thick as the wall of the spire itself so I wasn't took keen on the idea but he said it so.... I tried it and the spire broke. Luckily I got them to send me a new bowl that had wide open holes. I used it just fine before I got the new one; just had to hold a finger over the hole while I packed and it was good to go! You might think about getting a replacement to make packing easier (and I think it smokes a little better too).