Originally Posted by absolute
I would have to agree that they are not the greatest vendor. Took me forever to get my order from them. Anyhow I just did get a hookah from them yesterday and it's very similar to this just a 25" double hose. Nice rig!
I bought mine through ebay/paypal from them. After two weeks of no sign of my package (turns out that when they were telling me that my package had been signed and delivered all along, it was actually still in their shop collecting dust) I put a complaint into paypal asking for a refund. Finally almost three weeks (and 10 phone calls) after my order, the hookah showed up. The following day, I was given a full refund by Paypal, so it all worked out in the end.