Originally Posted by lizzyrdd
A MONTH AND A HALF?!! Where on earth did you buy this?!?!
You gotta factor in he lives in the Netherlands and customs if he bought it from the USA, it will take some time, 6 weeks is a long time even for overseas shipments but not unheard of especially if there was tobacco in the shipment as well.
I wouldn't blame the vendor to much... Looking at how it was wrapped it don't look bad. That Tray is so bent, the whole box had to be smashed big time, that looks like a carrier issue more then a vendor. All the wrapping the world I don't think would of kept it from getting smashed by just looking at the ashtray.
Like someone has already said, contact the vendor and send them pictures... let them put a claim against the carrier and ship out your replacements. Its simple enough, just sucks you gotta wait again.