Re: My hookah arrived some pics of it.... :eek:
Be as polite as possible. If you're rude and nagging, they'll be less likely to help you out. Call the vendor first and just tell them about the situation. If they seem a little skeptical, offer to email the pictures to them, and if they don't help you out, say thank you and move on to calling the carrier.
If you like it, Smoke it!