Yeha man... how the fuck are you suppose to know there's a hole in the STEM ITSELF until you use it
? That's unbearable man, completely pathetic.
And have you noticed they aren't on any of the forums? It's cause they don't care, they don't give a shit about their customers. They have tons of orders everyday, why would they need to care?
That's why ordering from a hands-on vendor is so great, even Hookah-Shisha Central, one of the largest and best vendors, tries to keep every single one of their customers happy.
When you pay 130 bucks for a hand-made hookah, the company should at least CARE if it works properly. This just shows how little they do care.