Re: Hookah Company
When I opened my order I was very happy. It was packaged nice and everything looked intact. I looked at my invoice and I had received everything I had ordered. There was two problems that spoiled the whole experience for me.
1. The two boxes of coals I ordered were about 50% usable. Half of the coals were either broken into little pieces or crushed. But I figured it was just coals and they are cheap so who cares.
2. The hookah base has an internal crack in the glass which hasn't been a problem yet but it could be later on down the road. The ashtray was bent and there are dents on the stem in several places. I know it's hand made but at least they(HC) could have inspected them before they ship them out. The hose that came with the hookah was a piece of crap which, I understand is a norm.
So, I wasn't 100% happy but giving them the benefit of the doubt I would probably order from them again.