Originally Posted by skydivemd
Thankfully, there seems to be a lot less "unmentionables" or "banned spawn-of-satan vendors" around here that seem to get way too much attention over at a similar hookah forum. Not that they don't exist around here, but from my point of view I'd hate to post an honest question involving one of 'em and get blasted for an innocent faux pas.
I'd hope you wouldn't get blasted for your honest opinion of a company, any company. My opinion is you brought it up to them first to try and resolve it, and nothing was done to fix it, by all means post it up and let us know!