Thread: Mya Saray
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Old June 1st, 2008, 08:56 PM
Status: Offline
Hookah Newbie
Join Date: Jun 2008
Posts: 23
Default Re: Mya Saray

I had issues w/ the downstem a couple times, once my brother sanded the inside, don't ask why, and it scraped off the ss coating, they replaced it for free, then another time (before i knew the inside of the downstem where the glue piece is to help keep the weld tight, and it eventually is supposed to come out) I called and said it was falling apart and they sent me a new one. And lastly i received a stem from them and in shipping it got banged up (the box was f'ed up) they sent me a new one and gave me ... roughly a 25% discount b/c of inconvenience on the stem.

A+ I give them, sorry about your mishap, def talk to the main guy and not the reps.
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