We use USPS for international orders and the tracking is a little bit off sometimes. Definitely means the postage has been paid on it and should be shipped off if it's been awhile. For international orders it does take time for it to leave the US. Most of the time we have no problems but on one of our shipments it was delayed in the US for 7 days. The tracking will not get updated until the package actually leaves the US. I would just keep checking and also you get a better idea as well if you call customer service. They usually have a little more details than what's online.