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Old June 28th, 2008, 07:22 AM
larrypzlast's Avatar
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Location: Alamogordo, New Mexico
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Default Re: new online hookah store!

Originally Posted by Hajo Flettner View Post
If you want to have a shop worthy of support I suggest the following:

1) Have decent customer service. That means answering emails in a timely fashion, sending out order confirmations and tracking numbers and packing stuff well. It means correcting problems quickly and cheerfully when they crop up.

2) Carry high quality brass narghiles from Syria, Lebanon and Iran that you can't get else where

3) Unless you can sell the same brands of shisha I can get anywhere else for a lot less you'll need to carry stuff that is unique. I would suggest carrying anyone of the hundreds of brands that are not sold in the states. I would suggest carrying any of the numerous product lines made by Ahmed Jurak or the Oriental Tobacco company. What is not needed is another source for all the major brands that everyone knows and can get anywhere.
Take Hajo's advice to heart. He has a deal of experience in this subject. I hope that everything goes well with your store. Are you going to be serving the European market?
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