Re: First Starbuzz experience. total buzzkill.
Sounds like you are overpacking the bowl. Is there a bowl mess of tobacco stuck on the foil? There's your prob.
Also, the coals may not be fully lit, as in glowing red ALL over and a layer of ash on it as well.
I've never experienced this before with Starbuzz. Do you mix the tobacco well to get the juices spread out evenly? ALWAYS do this with juicy shishas because the juice has most of the flavor in the tobacco