Al Fakhers reponce to the new cut of tobacco
This is the email they sent me.
Thank you for your e-mail; we consider your comments with great importance and assure you that will take the necessary measures to continue with the quality that you deserve to have. The problem you face is sometimes caused due to the high supply of tobacco quantities which may include small quantities of some short cuts, still we are working very hard with our suppliers to insure that such quantities are eliminated. Like your good self we have received some complaints from our loyal customers, but I assure you that the necessary measures are being taken to keep the quality standards to your expectation.
(I didn't realize i spelled response wrote till I read it :P )
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Last edited by speel; August 4th, 2008 at 08:22 AM.