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5starhookah problems?

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Old November 24th, 2012, 01:15 AM
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Join Date: Nov 2012
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Default 5starhookah problems?

I made an order for a km Ceramica w/jumbo base and a couple of fantasia shisha on the 15 of this month and did not recieve an invoice number/confirmation yet or even an shipment confirmation (obviously) I emailed them twice as well as on their Facebook page but no reply. Had anyone else had any problems with them in the past?
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Old November 24th, 2012, 01:36 AM
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Location: Saint Charles, Missouri
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Default Re: 5starhookah problems?

They must be backed up with orders just call during business hours and ask whats going on.
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Old November 24th, 2012, 01:39 AM
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Weird, calling is your best bet they usually pick up right away.

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Old November 24th, 2012, 01:48 AM
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Default Re: 5starhookah problems?

The worst part about it is that their ceramicas are out of stock now on their webpage. Hopefully I won't be too late when I call.
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Old November 24th, 2012, 02:32 AM
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Default Re: 5starhookah problems?

Never had a problem with 5star before. I agree with the others and would suggest to call them to see whats up.

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Old November 24th, 2012, 09:48 AM
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Default Re: 5starhookah problems?

I have an order(order to Russia) from 20th october and I still didn't recive any emails exept Order Confirmation Notice.They just don't reply to my messages...
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Old November 24th, 2012, 01:19 PM
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Default Re: 5starhookah problems?

That's weird. The only problem I have ever had with them is that they shipped my order to my billing address instead of my shipping address, which they never responded to my emails either. But usually I will get a conformation quickly after ordering.
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