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Excellent Texas

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  #1  
Old May 13th, 2011, 04:25 PM
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Smile Excellent Texas

I just placed an order with Texashookah last night. They called a few mins. ago because they were out of lemon wood coals. They offered me an upgrade for the same price. They actually iniated contact with me and showed excellent business practice. I didnt have to wait when my order was delayed or get something unexpected in my package. Now that is the way it is done! I hope some other vendors read this post.
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  #2  
Old May 13th, 2011, 04:30 PM
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Default Re: Excellent Texas

Nice! That right there is good business.
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  #3  
Old May 13th, 2011, 04:39 PM
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Default Re: Excellent Texas

Mark from HookahSet did the same with me! Upgraded my KM from a Kafe on sale to a TriMetal on retail for the same price!
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Old May 13th, 2011, 04:43 PM
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Default Re: Excellent Texas

Texas is always excellent
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  #5  
Old May 13th, 2011, 07:30 PM
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Default Re: Excellent Texas

well D_G I really wasn't trying to make a contest of this thread. I am simply making note of their responsible business practices. I really dont read a lot of negative threads concerning them. Thanks.
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  #6  
Old May 13th, 2011, 07:44 PM
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Default Re: Excellent Texas

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Originally Posted by Melvin View Post
well D_G I really wasn't trying to make a contest of this thread. I am simply making note of their responsible business practices. I really dont read a lot of negative threads concerning them. Thanks.
I wasn't either. I'm just saying that I've had a similar experience with another vendor whose recent reviews haven't been too good, which is a surprise. That's all.
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