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Saharasmoke Unresponsive :-/

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  #1  
Old April 1st, 2009, 12:14 AM
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Default Saharasmoke Unresponsive :-/

Hmm.. maybe this will get out to them if i put it here... I pmed them twice .. once on the 22nd (not sure if it went through), and then i pmed them again on the 28th and still no response. I saw them online just not sure why they arent answering me. Not to complain since stuff is free but when we got to our treasured fourth round of the contest we didnt get a response . Idk its fine but i was just wondering if anyone else had this problem.

Thanks For reading,

-Lu1gi
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  #2  
Old April 1st, 2009, 12:46 AM
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Default Re: Saharasmoke Unresponsive :-/

im sad this is happening to me too & i would just like my first round of samples! oh well
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  #3  
Old April 1st, 2009, 01:17 AM
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Default Re: Saharasmoke Unresponsive :-/

thats weird guys, I have had the same go round with them every time. I PM sometime over the weekend, they get back to me on tuesday and I'm stocked by the next weekend. Give it a little time, I talked with they guys there and they said they get backed up on weekends when they get inundated with review shipment requests.
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  #4  
Old April 1st, 2009, 02:08 AM
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Default Re: Saharasmoke Unresponsive :-/

Maybe they're just a little backed up from people stocking up before April 1st
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  #5  
Old April 1st, 2009, 02:15 AM
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Default Re: Saharasmoke Unresponsive :-/

Quote:
Originally Posted by Rutch View Post
Maybe they're just a little backed up from people stocking up before April 1st
Ah I agree. That could very well be it.

Don't worry Lu1gi! SSC always comes through and they have great customer service. Also, it can take a while for them to respond to PMs. One time, I sent them a PM for a contest shipment...Week later...No response. Sent again and they answered back within a day or two.

Also, there could probably be SO many PMs that maybe they overlooked some.
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  #6  
Old April 1st, 2009, 02:30 AM
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Default Re: Saharasmoke Unresponsive :-/

ya just hoping the SSC contest isnt over and i dont get the stuff because one of the reasons i started this was for that bowl.. Idk its all free tho so i cant complain... and i saw them online with status as PMing so thts what kinda got me worried
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  #7  
Old April 1st, 2009, 11:15 AM
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Default Re: Saharasmoke Unresponsive :-/

Quote:
Originally Posted by Lu1gi View Post
ya just hoping the SSC contest isnt over and i dont get the stuff because one of the reasons i started this was for that bowl.. Idk its all free tho so i cant complain... and i saw them online with status as PMing so thts what kinda got me worried

no worries, contest goes until the 30th
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  #8  
Old April 1st, 2009, 11:22 AM
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Default Re: Saharasmoke Unresponsive :-/

It could be that their PM box fills up ^_^
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  #9  
Old April 1st, 2009, 11:41 AM
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Default Re: Saharasmoke Unresponsive :-/

We're currently a bit swamped due to a ton of new stuff coming in as well as a great deal of new projects, rest assured we'll have our Inbox cleaned out and packages sent out by Friday!
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  #10  
Old April 1st, 2009, 12:18 PM
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Default Re: Saharasmoke Unresponsive :-/

They'll be sure to get to you. Give em a break guys. They've got a number of things going on. Just shoot SSC another PM later if you don't think yours was received.
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  #11  
Old April 1st, 2009, 12:50 PM
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Default Re: Saharasmoke Unresponsive :-/

Quote:
Originally Posted by bradedup View Post
It could be that their PM box fills up ^_^

Exactly, you gotta let them sort out the hundreds of pms they get guys. They're swamped, and Hookahpro probably isn't the only website that that they have to deal with. Give them a chance to sort through everything and I'm sure they'll contact you soon.
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  #12  
Old April 1st, 2009, 12:50 PM
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Default Re: Saharasmoke Unresponsive :-/

Quote:
Originally Posted by Sahara Smoke Company View Post
We're currently a bit swamped due to a ton of new stuff coming in as well as a great deal of new projects, rest assured we'll have our Inbox cleaned out and packages sent out by Friday!
Thanks so much for this opportunity Sahara Smoke, you guys are doing a wonderful job. A POX on the naysayers!
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  #13  
Old April 1st, 2009, 03:17 PM
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Default Re: Saharasmoke Unresponsive :-/

Quote:
Originally Posted by Sahara Smoke Company View Post
We're currently a bit swamped due to a ton of new stuff coming in as well as a great deal of new projects, rest assured we'll have our Inbox cleaned out and packages sent out by Friday!

o any hint on what new stuff or projects?
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  #14  
Old April 1st, 2009, 03:32 PM
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Default Re: Saharasmoke Unresponsive :-/

Quote:
Originally Posted by chrisicool View Post
Thanks so much for this opportunity Sahara Smoke, you guys are doing a wonderful job. A POX on the naysayers!
They really are doing a great job, even compensating me for the vortex bowl I did not recieve in my 4th box, when they could have just blown me off because there giving us free stuff from the good of their hearts, and not to mention their wallets.
they have done nothing but been good to this hookah community.

And if your new to the contest, just give them time, they've been basically reliant on packaging since there was only about 10 active reviewers in the past 3 months, and now suddenly everyone wants in on it. Give them time, they've been working hard to keep you all happy and keeping their word.

Thank them, stop the complaints, nuff said.
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  #15  
Old April 1st, 2009, 04:15 PM
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Default Re: Saharasmoke Unresponsive :-/

I PMed them 2 days ago waiting for my first round samples.
Been throwing up like 3 reviews a day
More than happy to rep SS on here
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  #16  
Old April 1st, 2009, 06:12 PM
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Default Re: Saharasmoke Unresponsive :-/

yeah, i was just wondering if anyone else was having this problem. No prob at all.. just didnt know if the contest ended on the 1st or the 30th.
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