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Has anyone ever had problems with the hookahstore.com

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  #1  
Old November 21st, 2009, 07:23 PM
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Default Has anyone ever had problems with the hookahstore.com

Hello, I was just wondering if any of you ever had a bad experience with an order made through hookahstore.com and not thehookahstore.com?

I am just dealing with one right now and it seems it's going nowhere as i am getting impatient with the ordeal, any advices? I've tried everything, calls, emails, messages, talked to the GM, nothing happened so far...
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  #2  
Old November 21st, 2009, 07:29 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

I have had a small mix up... but it was instantaneously fixed... the guy gave me his # to call him up and we talked and he fixed the problem. simple as that.

Everyone i ever spoke to or heard about their experiences have been nothing but good.

What is your SPECIFIC problem you are experiencing?
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  #3  
Old November 21st, 2009, 07:29 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

What's the problem? I've ordered shisha and other accessories off them and everything went muy bueno.
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  #4  
Old November 21st, 2009, 07:31 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

I ordered from them once and had no real problem, just a mix-up with a discount code that was quickly resolved.
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  #5  
Old November 21st, 2009, 07:38 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

Well i've ordered two stems and only received 1. When i've called, they weren't sure if they sent me 2 boxes or 1 box. They told me to wait 5 more days. Waited 5 more, still no box. Called them, i m being told are you sure you ordered 2 stems? Well i said, look at your bill and you will see there is 2 and that i've paid more than a 100$ for them!!! Ok we will call you tomorrow for a follow up, so far, today being the day, no call at all. Those stems were ordered on the 3rd of november, i mean come on!
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  #6  
Old November 21st, 2009, 07:58 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

Quote:
Originally Posted by Abyss_ View Post
Well i've ordered two stems and only received 1. When i've called, they weren't sure if they sent me 2 boxes or 1 box. They told me to wait 5 more days. Waited 5 more, still no box. Called them, i m being told are you sure you ordered 2 stems? Well i said, look at your bill and you will see there is 2 and that i've paid more than a 100$ for them!!! Ok we will call you tomorrow for a follow up, so far, today being the day, no call at all. Those stems were ordered on the 3rd of november, i mean come on!
--- Well let's hope hookahstore see's this and he will reply... That's what i did and he wrote back to me within 2minutes of my thread being created.
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  #7  
Old November 21st, 2009, 11:58 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

hookahstore is THE best
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  #8  
Old November 22nd, 2009, 12:13 AM
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Default Re: Has anyone ever had problems with the hookahstore.com

Quote:
Originally Posted by Mfoehrkolb View Post
--- Well let's hope hookahstore see's this and he will reply... That's what i did and he wrote back to me within 2minutes of my thread being created.
Same here I was never notified when my americana shipped so I was like WTH?
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  #9  
Old November 22nd, 2009, 12:23 AM
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Default Re: Has anyone ever had problems with the hookahstore.com

Quote:
Originally Posted by TheGirlfriend View Post
hookahstore is THE best
They wrote me back promising to deliver, it remains to be seen...to be continued...lol
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  #10  
Old November 22nd, 2009, 12:26 AM
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Default Re: Has anyone ever had problems with the hookahstore.com

here's hoping for a speedy delivery!
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  #11  
Old November 22nd, 2009, 03:15 AM
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Default Re: Has anyone ever had problems with the hookahstore.com

Please realize its the weekend, most vendors don't process orders on the weekends. But I haven't had any problems with hookahstore, they didn't notify me when they shipped but the order came sooner than expected. So can't really complain there.
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  #12  
Old November 22nd, 2009, 03:27 AM
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Default Re: Has anyone ever had problems with the hookahstore.com

i had no problems with my order. good luck with yours
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  #13  
Old November 22nd, 2009, 09:44 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

anyone ordered from them overseas?
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  #14  
Old November 22nd, 2009, 11:41 PM
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Default Re: Has anyone ever had problems with the hookahstore.com

Quote:
Originally Posted by Cloud9 View Post
anyone ordered from them overseas?
They dont ship overseas yet.
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  #15  
Old November 23rd, 2009, 03:00 AM
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Default Re: Has anyone ever had problems with the hookahstore.com

Ordered from them, order went perfect, you will have no problems.
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