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My Base

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  #1  
Old May 3rd, 2008, 07:47 PM
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Default My Base

Well I got my Tri-Metal in March of 08 from hookahcompany.com. I used it a few times and noticed that a little bit of the red paint on the base was coming off. I kinda blew it off since it wasn't a whole lot. Now it looks absolutely horrible. Its starting to peal in areas around the whole base.

I finally got sick of it and sent in an email to HC to see what they have to say. I will keep you guys posted on the outcome of all this. In the mean time here are a couple pictures of the base.



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  #2  
Old May 3rd, 2008, 08:24 PM
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Default Re: My Base

Peel it all off! It would kinda look cool with a clear base!
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  #3  
Old May 3rd, 2008, 09:00 PM
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Default Re: My Base

peel it off aint repaint it yourself. You'll have a vase that no one else in the world has then.
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  #4  
Old May 3rd, 2008, 09:02 PM
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Default Re: My Base

damn that sucks
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  #5  
Old May 3rd, 2008, 09:30 PM
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Default Re: My Base

Yeah i though about just peeling it off but I didn't spend 100 bucks on a hookah to have stuff peal off you know what I'm sayin?
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  #6  
Old May 3rd, 2008, 10:43 PM
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Default Re: My Base

i had the same thing happen w/a chinese base after running it through the dishwasher.
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  #7  
Old May 3rd, 2008, 11:06 PM
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Default Re: My Base

theyre gonna send you a new one without asking for the old, just peel it after you get the new lol
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  #8  
Old May 4th, 2008, 05:18 AM
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Default Re: My Base

Wow, that sucks. You would expect a no name El Cheapo hookah to have a cheap paint job that peels, but not a KM. I wonder if a person wouldn't be better off to spray their base with a clear coat when they get it?
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  #9  
Old May 4th, 2008, 02:13 PM
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Default Re: My Base

same thing happened to mine from hookahcompany and i contacted them. they were really cool about it and have me good credit. good luck
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  #10  
Old May 5th, 2008, 08:18 PM
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Default Re: My Base

I got a response from HC today and it read as follows "We're sorry you are disappointed with your hookah. Unfortunately, our guarantee for our product is for 30 days and we cannot return any product that has been used. We apologize for this inconvenience.
--
Thank You,
Customer Service"

Thats funny considering it started pealing a week after I got the hookah. I sent a response back so I'll keep you all posted.
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  #11  
Old May 5th, 2008, 08:21 PM
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Default Re: My Base

you prolly should've notified them immediately. by waiting past 30 days, you kinda shot yourself in the foot.
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  #12  
Old May 5th, 2008, 08:26 PM
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Default Re: My Base

Unfortunately, that makes sense, they do have a policy. I guess 30 days is how long a Hookah's aesthetic features should last until they start decaying....

Clear bases are cooler anyway.

A Clear KM base.... wow...
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  #13  
Old May 5th, 2008, 08:32 PM
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Default Re: My Base

that sucks but im going to agree with everyone. you should have notified them right away, however a clear vase would be excellent. seeing all that smoky goodness = win
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  #14  
Old May 5th, 2008, 08:36 PM
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Default Re: My Base

I am very fond of my clear base!!
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  #15  
Old May 5th, 2008, 08:37 PM
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Default Re: My Base

I don't think SG has had his hookah for 30 days, I think the point of his e-mail is that he is unhappy with the base peeling after using it for a week ...
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  #16  
Old May 5th, 2008, 08:42 PM
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Default Re: My Base

if it peels, it peels. whys everyone got to be so materialistic? smoke it to the ground in honor of the hookahnauts in the heavens.
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  #17  
Old May 5th, 2008, 09:09 PM
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Default Re: My Base

I didn't spend $100 on a hookah for something like this to happen. A clear base would be cool yes, but I bought a RED KM base. If it peeled maybe a year later it would be a different story.
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  #18  
Old May 5th, 2008, 09:27 PM
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Default Re: My Base

That sucks... If you need a new base, gothookahs.com has KM bases, but they aren't the same as your TM one. Hopefully they will understand and send you a new base. Also, you could call HC and ask for george. He's a great guy.
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  #19  
Old May 5th, 2008, 09:52 PM
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Default Re: My Base

Quote:
Originally Posted by sexyghost View Post
I didn't spend $100 on a hookah for something like this to happen. A clear base would be cool yes, but I bought a RED KM base. If it peeled maybe a year later it would be a different story.
in all honesty, unless the glass is actually red, the patterns always seem to peel on a bunch of my vases.
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  #20  
Old May 5th, 2008, 10:40 PM
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Default Re: My Base

Why is the red color a cellophane wrapping... I think you paid 100 bucks just for the stem. That's a really crappy vase, damn. Is it even a KM vase? Or did they give you something else...
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  #21  
Old May 5th, 2008, 10:44 PM
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Default Re: My Base

I am reading it now and It says Khalil Mamoon on the vase...
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  #22  
Old May 5th, 2008, 10:47 PM
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Default Re: My Base

They could have at least dyed the glass...
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  #23  
Old May 6th, 2008, 06:11 AM
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Default Re: My Base

from my understanding it is very hard to get red glass as apposed to it coming out pink. im taking a hotwork glass class next semester so ill learn more about it but ya thats like 6 months until i can explain it with any certainty
-matt
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  #24  
Old May 6th, 2008, 06:16 AM
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Default Re: My Base

that sucks!
yeah peel off, clear always looks cooler, but make sure u clean it well,
my clear glass is not clear no more (maybe because i smoke too much crazy S*** in it :P
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  #25  
Old May 6th, 2008, 12:55 PM
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Default Re: My Base

Quote:
Originally Posted by daedra View Post
if it peels, it peels. whys everyone got to be so materialistic? smoke it to the ground in honor of the hookahnauts in the heavens.

I hear that Daedra. My Syrian's base has been peeling since the dawn of time. I don't really think anything of it though. As long as it smokes great I can live without the "oh your base isn't peeling look how awesome it looks"
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