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I'm feeling blue

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  #1  
Old May 22nd, 2008, 01:11 PM
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Default I'm feeling blue

[FONT=Calibri]Blue is also the color my new hookah should have had, but..[/FONT]
[FONT=Calibri]Today I received my newest addition to my hookah collection, a 42” Khalil Mamoon. Full of anticipation I opened the parcel. It was nicely packaged and everything looked good until I saw the stem… wrong color. I lifted up the vase and… you guessed it… wrong color. [/FONT]
[FONT=Calibri]This is the downside when you shop online and doing business across the Atlantic. It would have been so much easier if I just could have gone back to the store and changed the items. Now I have to make a decision whether or not I will keep this hookah or going thru the trouble of sending it all the way back and waiting for the blue one… if they have a blue one. Man, why is this always happening to me!?[/FONT]
[FONT=Calibri]I have contacted the vendor and I’m waiting for their reply.[/FONT]
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  #2  
Old May 22nd, 2008, 01:16 PM
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Default Re: I'm feeling blue

Ouch. Sorry to hear that because your right. Overseas online shopping is much riskier than for us in the states. Not that issues do not pop up here but that it is far easier to resolve. Good luck and hope it works out well in the end.
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  #3  
Old May 22nd, 2008, 01:53 PM
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Default Re: I'm feeling blue

damn, your sig was true "[FONT=Microsoft Sans Serif]Always expect the unexpected"

[/FONT]
[FONT=Microsoft Sans Serif]what color is it? its probably not that bad no matter what color it is?
[/FONT]
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  #4  
Old May 22nd, 2008, 02:15 PM
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Default Re: I'm feeling blue

If I was you I'd inspect the base closely for any imperfections. If the base looks solid (no bubbles in the glass, uneven glass thickness, hairline cracks etc) and the color isn't offensive to you I'd keep it. I would let the company you got it from know that you got the wrong color, but are willing to keep it. Maybe they will kick you some free shisha for being cool about the color mix up.
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  #5  
Old May 22nd, 2008, 02:19 PM
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Default Re: I'm feeling blue

Yeh, I would try my hardest to get over the color issue. It is still a KM so you know it will smoke great no matter the color.

I can see why it would upset someone. You are across the atlantic, so it would be a hassle to no end to get the stuff you wanted.
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  #6  
Old May 22nd, 2008, 02:49 PM
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Default Re: I'm feeling blue

What a trouble!!!

But what color is your new hookah color?

Maybe its not that bad...

I hope you can solve it

c'ya and good luck!!!
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  #7  
Old May 22nd, 2008, 04:45 PM
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Default Re: I'm feeling blue

I ordered a blue hookah with a blue/white vase. The hookah I got today was black and the vase was clear glass with some ugly gold camels on it.

Well.. it's still a KM hookah and I guess it will smoke just fine.
I have to think about this a day or two. I wrote and told the company about the mix up. Now I just have to wait and see what their response will be.

Have a great weekend and happy smoking
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  #8  
Old May 22nd, 2008, 06:06 PM
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Default Re: I'm feeling blue

It's a real dissapointment when you don't get what you order, what company did you order from?
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  #9  
Old May 22nd, 2008, 06:18 PM
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Default Re: I'm feeling blue

Quote:
Originally Posted by Orrefors View Post
I ordered a blue hookah with a blue/white vase. The hookah I got today was black and the vase was clear glass with some ugly gold camels on it.

Well.. it's still a KM hookah and I guess it will smoke just fine.
I have to think about this a day or two. I wrote and told the company about the mix up. Now I just have to wait and see what their response will be.

Have a great weekend and happy smoking
im sorry, i dont mean to offend, but this made me laugh my ass off. i have a vase with some terrible camels and thats all i could think about
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  #10  
Old May 22nd, 2008, 06:22 PM
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Default Re: I'm feeling blue

If it were me i would have them pay for shipping both ways for the return, or at least them suck it up and just send you over a blue vase free of charge. I could not enjoy an ugly hookah, especially with ugly freaking camels. LMAO
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  #11  
Old May 22nd, 2008, 06:28 PM
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Default Re: I'm feeling blue

Now if one of the camels was taking a dump that would be cool, but otherwise, no deal! LOL
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  #12  
Old May 22nd, 2008, 06:30 PM
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Default Re: I'm feeling blue

Quote:
Originally Posted by Dunkel View Post
Now if one of the camels was taking a dump that would be cool, but otherwise, no deal! LOL
hahaha. for real. id love a vase with that...get everyone i know cracking up from it
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  #13  
Old May 22nd, 2008, 06:36 PM
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Default Re: I'm feeling blue

Non offence taken Scoop!

I'm gonna give the company a chance to correct the error they made. Of course I know they didn't do it on purpose so I'm not angry... just disappointed.
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  #14  
Old May 22nd, 2008, 08:11 PM
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Default Re: I'm feeling blue

The blue KM vase that i have doesn't look that nice. I would keep the clear one. I'm guessing it's frosted a little too?
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  #15  
Old May 22nd, 2008, 08:39 PM
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Default Re: I'm feeling blue

Sorry to hear you got the wrong hookah and it is a BUMMER that you are so far away.

I am surprised nobody has asked this question ... WHO did you order from!?

Keep us all informed on your communication with them ... let us know how this gets resolved.

Keep your chin up, like you said, at least it is a good smokable KM hookah Probably not to many of those in Sweden.
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  #16  
Old May 22nd, 2008, 08:45 PM
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Default Re: I'm feeling blue

Quote:
Originally Posted by Dunkel View Post
Now if one of the camels was taking a dump that would be cool, but otherwise, no deal! LOL
I would pay extra for a vase with a camel taking a dump on it, talk about a conversation piece.
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  #17  
Old May 22nd, 2008, 10:34 PM
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Default Re: I'm feeling blue

lol after reading sambookas post. who DID you order from lol. I am quite curious as to what vendor sent you the wrong thing on accident. I hope everything works out in your favor! Good luck with getting the hookah you wanted. Down with ugly camels!
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  #18  
Old May 22nd, 2008, 11:24 PM
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Default Re: I'm feeling blue

Quote:
Originally Posted by Sambooka View Post
Sorry to hear you got the wrong hookah and it is a BUMMER that you are so far away.

I am surprised nobody has asked this question ... WHO did you order from!?

Keep us all informed on your communication with them ... let us know how this gets resolved.

Keep your chin up, like you said, at least it is a good smokable KM hookah Probably not to many of those in Sweden.
Hi, nice to meet you, I'm nobody (see post 8)
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  #19  
Old May 23rd, 2008, 06:04 AM
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Default Re: I'm feeling blue

I ordered from thehookah.com. Today I got an e-mail from them saying that they apologize for the inconvenience and that they will try to make up for the misstake. I also got a small refund. (They responded quickly!)

The hookah I ordered was the KM Kahraman 42". If you like..take a look at the pictures on their website to see the colors.
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  #20  
Old May 23rd, 2008, 07:11 AM
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Default Re: I'm feeling blue

Quote:
Originally Posted by wolfstar View Post
Hi, nice to meet you, I'm nobody (see post 8)
sorry about that! haha
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  #21  
Old May 23rd, 2008, 07:15 AM
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Default Re: I'm feeling blue

Quote:
Originally Posted by Orrefors View Post
I ordered from thehookah.com. Today I got an e-mail from them saying that they apologize for the inconvenience and that they will try to make up for the misstake. I also got a small refund. (They responded quickly!)

The hookah I ordered was the KM Kahraman 42". If you like..take a look at the pictures on their website to see the colors.
I hope they can provide you with the customer service you deserve, especially since you are from Sweden and had to probably pay a lot of money to have that shipped.

again, please keep us posted!
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  #22  
Old May 23rd, 2008, 08:11 AM
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Default Re: I'm feeling blue

I have been thinking... and I came up with 2 ideas.
The 1st idea: a very good friend of mine has his birthday coming up soon. Maybe I will surprise him with a KM hookah.

The 2nd idea: 5 minutes from my house, the world famous crystal and glass manufacturer (Orrefors Kosta Boda) has its headquarters and one of its factories. Maybe I will ask them to make me a custom made vase.

As for the shipping charges… this time I paid $63.
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  #23  
Old May 23rd, 2008, 08:29 AM
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Default Re: I'm feeling blue

Quote:
Originally Posted by Orrefors View Post
I have been thinking... and I came up with 2 ideas.
The 1st idea: a very good friend of mine has his birthday coming up soon. Maybe I will surprise him with a KM hookah.

The 2nd idea: 5 minutes from my house, the world famous crystal and glass manufacturer (Orrefors Kosta Boda) has its headquarters and one of its factories. Maybe I will ask them to make me a custom made vase.

As for the shipping charges… this time I paid $63.
the KM uses standard vases. a special vase from the glassmanufacture will be too expensive ... i know, that a normal bohemian vase from czech republik for nargilem hookahs is about 30€ for the vendors ... if they produce a special vase, just for you, you will pay atleast 100€
look here: http://www.shisha-world.com/lshop,sh...asking,,,,.htm
some of these vases should fit with your KM. and the shipping is "cheap".
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  #24  
Old May 23rd, 2008, 10:13 AM
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Default Re: I'm feeling blue

Thats some bad service IMO. I believe its fine to change a flavour or something from an order, but the color of the hookah (especially a good hookah) is to much. Fortunately every oreder i made from the US ended up being correct leaving me more than satisfied...

BTW, Νίκος Έλληνας είσαι
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  #25  
Old May 23rd, 2008, 10:27 AM
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Default Re: I'm feeling blue

[FONT=Symbol]SouhdoV eimai.. alla sthn kardia mou eimai EllinaV[/FONT]
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