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replacement parts?

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  #1  
Old June 7th, 2008, 12:20 AM
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gary1129
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Exclamation replacement parts?

does anyone know where i can find a replacement vase and tray for my KM tri metal when i got it in the mail from www.hookahcompany.com the vase had a big chip in it and the tray is all banged up
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  #2  
Old June 7th, 2008, 12:23 AM
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Default Re: replacement parts?

how long ago did you order it??
you might be able to contact hookah company and tell them how you received it
the might send you replacements..
worth a try!!
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  #3  
Old June 7th, 2008, 12:30 AM
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Default Re: replacement parts?

totally contact HC especially if you just got it!
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  #4  
Old June 7th, 2008, 12:34 AM
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Default Re: replacement parts?

should i tell them about them stem to its got like metal scraps and rust in it and like some holes in it not big holes or anthing its all airtight and everything but yea ill contact them i guess just to make sure
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  #5  
Old June 7th, 2008, 12:40 AM
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Default Re: replacement parts?

if you smoked from it i dont think theyll do much?

but if the vase was cracked and the tray bent you should notify them asap
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  #6  
Old June 7th, 2008, 12:57 AM
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Default Re: replacement parts?

yea i totally used it so i don't think they'll do much but I don't know maybe i can ask them to sell me the vase and tray in case they don't does anyone know where i can find replacement parts?
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  #7  
Old June 7th, 2008, 01:25 AM
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Default Re: replacement parts?

they sell replacement parts too. i actually dont know where you can get KM trays, but i have a feeling theyll replace that for ya.
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  #8  
Old June 7th, 2008, 07:40 AM
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Default Re: replacement parts?

I would definitely ask them about it ...

.. and they do sell replacement parts too
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  #9  
Old June 7th, 2008, 06:04 PM
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Default Re: replacement parts?

It won't hurt to ask em about the whole entire thing. There is nothing to lose and only so much to gain! Go for it!
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  #10  
Old June 7th, 2008, 06:15 PM
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Default Re: replacement parts?

they sell replacement parts, well vase and tray wise. i am more than willing to bet all my hookah stuff, that because you used it that one time they wont exchange because you basically tainted it though
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