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Old June 11th, 2008, 12:03 PM
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Hookah Newbie
Join Date: Jun 2008
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Default hookahtown.com

I ordered a mya 27" rock candy from them may 29 and it has yet to even ship. I have been emailing them and calling them but there is no response. I thought the website looked legit and it had good prices so I ordered that hookah and over 50 dollars of tobacco and charcoal. I called my credit card company and they are now sending me a dispute form to fill out so hopefully I will get my money back or they will ship my hookah. With that aside I was wondering if anyone else has ordered anything with them and how did it go? I read the reviews on the vendor forum and they were good. I don't know what else to do.
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Old June 11th, 2008, 12:04 PM
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Default Re: hookahtown.com

never even heard of them. just checked it out and if they dont respond, theres nothing to do but dispute.
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Old June 11th, 2008, 12:06 PM
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Default Re: hookahtown.com

yea thats what I think I'm going to end up doing my friend said it will hurt my credit score , but I can't throw away 150 dollars.
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Old June 11th, 2008, 12:52 PM
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Join Date: May 2008
Location: Dirty Jerzee
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Default Re: hookahtown.com

i ordered from them before, only a small order ... some charcoal and shisha .... i got an email confirmation in a couple hours and received the shipment the next day (but i live one state away). they do exist, but might be having issues .... keep calling to see what's the deal, if not, definitely dispute.
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Old June 11th, 2008, 01:08 PM
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Location: Jacksonville, FL
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Default Re: hookahtown.com

I would definitely call them up ... and see what is going on! Let them know you are dissatisfied and want your order canceled or shipped, which ever one they think that they can actually do. Hopefully they will ship it and try to resolve as quickly as possible to retain you as a customer.

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Old June 11th, 2008, 01:33 PM
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Default Re: hookahtown.com

now that you are an HP member you can take advantage of the vendor review section for all of your hookah needs. There are some great testimonials there. Better luck next time, happy smoking!
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