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  #1  
Old June 21st, 2008, 08:34 AM
backyardsmoke
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Default hookah company

as most of you guys might already know i ordered my hookah of hookahcompany.com last saturday it was shipped out monday, and i finally recieved my e-mail so i could track the shipping so i tracked it for a few days until finally yesterday it was in my state at 445am, then it was shipped out of that warehouse at 7am and supposedly arrived on my doorstep at 1116am, now i was not home when it supposedly came but i was home arounf 1130 and after looking online to see if it came and seeing that it infact was shipped to my house i have no sign of it anywhere. i thought they might have needed a signature but when i looked online it said "left on front doorstep signature not requested" its a mystery to me now where it is has any of this ever happened to you guys?? and what do you do/ what ends up happening?
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  #2  
Old June 21st, 2008, 08:54 AM
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Default Re: hookah company

file a claim with your credit card company and they will investigate it for you.
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  #3  
Old June 21st, 2008, 10:24 AM
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abu ronin
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Default Re: hookah company

do you live in a nieghborhood where things are prone to being stolen? I've been to Dedham, it's a decent place. Do you live in a home or apartment? If you live in an apartment, possible a nieghbor grabbed it to get it inside? Longshot, I know!
what carrier does HC use? I've never heard of anyone other than the USPS leaving packages w/out authorization.
And definitely do the CC things as Mr. B suggested. Good luck!
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  #4  
Old June 21st, 2008, 12:50 PM
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Rob416
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Default Re: hookah company

ask around.. kepp looking, thinking.. it has to be some where..
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  #5  
Old June 21st, 2008, 01:13 PM
ChronicHookah
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Default Re: hookah company

you should call hookah company and ask to speak to george, he's a stand up guy and should solve this issue for you.
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  #6  
Old June 21st, 2008, 01:15 PM
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Default Re: hookah company

Ya i bet someone nabbed it off your doorstep.
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  #7  
Old June 21st, 2008, 09:54 PM
backyardsmoke
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Default Re: hookah company

i live in a house neighbors said they saw nobody drop anything at the door step, and no i live in a decent neighborhood shit usually doesnt get stolen, and i belive that hookahcompany uses fedex cause thats how i tracked it online, and online when it said it arrived on the doorstep "left on doorstep signature not requested" so its a mystery to me!! should i call the hookah company and ask to ship a new 1 or find out wat the hell is going on?
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  #8  
Old June 21st, 2008, 10:01 PM
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speel
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Default Re: hookah company

fedex ...ah man. Their jobs are a joke to them. I got a package send to me.. turned out it was a ky jelly sample that was supposed to go to manhattan ( i live in queens 2 different islands ) AND I also baught a hookah from HC and it ended up going to my neighbors house. So you might want to check them out.
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  #9  
Old June 21st, 2008, 10:03 PM
JillyIsJustKidding
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Default Re: hookah company

They probably got the wrong address...It happens ALL the time! Trust me lol
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  #10  
Old June 21st, 2008, 10:04 PM
backyardsmoke
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Default Re: hookah company

i called up fedex and they were like "yeah we have it shown right here that it was delivered to the front doorstep" and i was like " well its not here?!!" idk wat to do im probably call the hookah company and have them ship me a new 1
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