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  #1  
Old June 24th, 2008, 07:34 AM
HookahLovah
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Default Shipping!

Hi there. for some days ago, i received a mail from hookah-shisha that my order was shipped and with the tracking number. It`s been a while since i got the mail but still when i track my package, it sais "Electronic Shipping Info Received". Does this mean that it`s not shipped, or could it be shipped? I ordered with priority mail international from us to europe
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  #2  
Old June 24th, 2008, 07:59 AM
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Default Re: Shipping!

It means that postage has been purchased for the item.

USPS tracking is horrible...it may still say that after you receive your package
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  #3  
Old June 24th, 2008, 08:09 AM
HookahLovah
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Default Re: Shipping!

Thx. Lets hope they have sent it, because it`s been a while since i ordered it
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  #4  
Old June 24th, 2008, 11:00 AM
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Default Re: Shipping!

If it's USPS, it can be as short as 4 days or as long as 21, even if sent Priority. USPS isn't always the fast (or accurate as tracking goes), but I do prefer it to the other guys. It's more secure - they can't legally go poking around in your stuff unless they think it's dangerous or illegal.
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  #5  
Old June 24th, 2008, 01:23 PM
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Default Re: Shipping!

yeahh ups is weird with tracking.. Fedex has great tracking.. but Ups is a more safer shipping process
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  #6  
Old June 24th, 2008, 02:54 PM
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Default Re: Shipping!

We use USPS for international orders and the tracking is a little bit off sometimes. Definitely means the postage has been paid on it and should be shipped off if it's been awhile. For international orders it does take time for it to leave the US. Most of the time we have no problems but on one of our shipments it was delayed in the US for 7 days. The tracking will not get updated until the package actually leaves the US. I would just keep checking and also you get a better idea as well if you call customer service. They usually have a little more details than what's online.
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  #7  
Old June 24th, 2008, 02:58 PM
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Default Re: Shipping!

to call what USPS gives you a tracking number is a shame (unless you are doing overnight). its HARDLY a tracking # at all. USPS and FedEx however have NICE tracking systems

that being said though, I use USPS 99% of the time
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  #8  
Old June 24th, 2008, 03:16 PM
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Default Re: Shipping!

look at it this way, youll have a surprise on your doorstep within a month
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  #9  
Old June 24th, 2008, 03:16 PM
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Default Re: Shipping!

I think that means your package hasn't been picked up from the location you purchased from, or not dropped off yet. Either way, just keep checking at the end of each day to see if its made progress. Like the others said USPS tracking is garbage you might as well not even check it.
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  #10  
Old June 24th, 2008, 03:22 PM
HookahLovah
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Default Re: Shipping!

Agreed 1stGenRex. I tried to track the number with my local postal service called "Posten" at www.posten.no. There it said that it was sent the 22nd. So Posten has a better tracking over the package than the company the package was shipped with:P But I´m happy as long as I get the packages and happier if i don´t have to pay customs.
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  #11  
Old June 26th, 2008, 09:47 AM
HookahLovah
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Default Re: Shipping!

Do anyone know ca. how long time it will take to arrive? Ordered from hookah-shisha.com with USPS Priority International, and the package was sent the 22. i live in norway
thx in advance
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  #12  
Old June 26th, 2008, 10:46 AM
NazarHookah
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Default Re: Shipping!

Depending on customs....I would estimate on average 6-7 business days

Last edited by NazarHookah; June 26th, 2008 at 10:46 AM. Reason: had to add business days
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  #13  
Old June 26th, 2008, 11:43 AM
HookahLovah
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Default Re: Shipping!

thanks! I hope its not taken by customs couse then ill have to pay ca. 37 cents per gram of shisha. too bad i found this out after i ordered:S:S that will be like 555 bucks extra. since i bought 1500 g. tobacco

Last edited by HookahLovah; June 26th, 2008 at 11:46 AM.
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  #14  
Old June 26th, 2008, 01:13 PM
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Default Re: Shipping!

you better hope they didn't write "tobacco" on any of the forms. =/
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  #15  
Old June 26th, 2008, 01:24 PM
HookahLovah
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Default Re: Shipping!

yea. I guess I´ll find out soon *praying*
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  #16  
Old June 26th, 2008, 01:38 PM
NazarHookah
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Default Re: Shipping!

Hopefully.....
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  #17  
Old June 26th, 2008, 02:34 PM
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Default Re: Shipping!

Ummmm they have a live customer service person online.
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  #18  
Old June 27th, 2008, 04:20 AM
HookahLovah
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Default Re: Shipping!

Yeah but i dont wanna spend money on calling them, i live in norway Isnt it a little strange that the package was sent the 22nd but haven't arrived norway yet? or could this be normal?
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  #19  
Old June 27th, 2008, 03:00 PM
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Default Re: Shipping!

Its only been 5 days. And USPS is kind of lame with their tracking information. I've seen packaging information not get updated at all before.

The live chat on H-S website is web-based. All you have to do is go to their website and click on Live Chat if it is "on".

Check with them and see what they say, they might in fact tell you what everyone else has been saying on the forums.
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