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FYI if you're ordering from Sahara smoke soon

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  #1  
Old February 13th, 2009, 05:49 PM
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Default FYI if you're ordering from Sahara smoke soon

While visiting a shop a buddy of mine owns he informed me he was very stressed out today becuase of problems with Sahara Smoke. It seems for their hookahs themselves, specificly the smaller ones, there's a LOT of manufacturing problems lately due to a switching in the process of how their made. Sahara actually had to send people to the factories to figure out what the problem was. My friend said that out of the 10 SS hookahs he sold recently, 6 came back asking for refunds due to problems with leaks. Since the problem is being investigated it seems that SS isn't being that helpful for refunds or exchanges. Also they had a crapload of defective vortex bowls sent out recently as well (instead of holes in the cone, there's holes in the bottom of the bowl of all things).

I'd be careful ordering such things from them for at least the next month or two.
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  #2  
Old February 13th, 2009, 08:20 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

awwwww man and their multi hose ones looked so reasonable
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  #3  
Old February 13th, 2009, 08:26 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

Well their hookahs have always been lower quality. Great shisha though. As for the Vortex bowls, that mess-up shipment was when they first came out, and when people came to them and said WTF, they replaced every single bowl they sold.
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Old February 13th, 2009, 08:55 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

Oh man, I JUST ordered a vortex bowl. Hopefully all is well :/
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  #5  
Old February 13th, 2009, 09:02 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

I'm sure Saharasmoke has been notified about this. I know that their hookahs aren't exactly the best (I believe they are Chinese stems) but their shisha is pretty good.

They know how to back up their customers if something is wrong so hopefully they've got everything in order.
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  #6  
Old February 13th, 2009, 09:47 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

i got a nemesis in today to show for the field rep thing, and i've had to repair a couple of leaks.
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  #7  
Old February 13th, 2009, 11:08 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

My new genie works fine.

i lucked out
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  #8  
Old February 13th, 2009, 11:38 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

Man, just ordered a hookah from them, should be in tomorrow =(
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  #9  
Old February 14th, 2009, 12:09 AM
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Default Re: FYI if you're ordering from Sahara smoke soon

i'm getting a shipment in from them on tuesday. (2hose cyclone hookah, exoticas, vivi nats, akhla ql's, tongs, grommets). i'll post what happens here when i get it. i've smoked a cyclone before and it was the best session i've ever had.
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  #10  
Old February 14th, 2009, 05:41 AM
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Default Re: FYI if you're ordering from Sahara smoke soon

My Genie has been kickin ass for a while now and not a single problem. And I'm fairly abusive to it. I use it with either Vortex or phunnel and a Sahara velvet rope hose. I haven't set up my KMs or Syrians since buying it.
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  #11  
Old February 14th, 2009, 07:37 AM
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Default Re: FYI if you're ordering from Sahara smoke soon

Dude, I'm sure Jonathan will make whatever is wrong, right. He's a good guy. If you're having problems with your new rig, message him personally. I have faith that if they know there is a problem they will help you to resolve it......
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  #12  
Old February 15th, 2009, 03:25 PM
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Default Re: FYI if you're ordering from Sahara smoke soon

depressing - fortunately im broke enough that i dont have to worry about faulty orders, or any orders right now!
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