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  #1  
Old March 16th, 2010, 04:44 PM
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Default very angry

2 1/2 weeks ago I ordered 1 black razan hose and 1 100g sb white peach from thehookahstore.com. The guy told me that it was going to get their in tWo separate packages on separate days because he had to order from separate companies. I ordered it on a Thursday and received in one package containing the 1 100g SB white peach the following Tuesday. But now it has been 2 1/2 weeks almost 3 weeks and still no hose I have called thehookahstore.com to see what is going on maybe 10 times left messages and even sent e-mails and they never respond nor do they ever pick up. Now I think I'm out $21.00 and for a college student with no job thats a shitload of money.
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  #2  
Old March 16th, 2010, 04:48 PM
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Default Re: very angry

I had a problems similar to yours, but it was just 1 package that didn't get sent out for what seemed like forever.
I emailed Les a few times and it got out to me after a couple weeks, everything was there and in good shape so I just left it at that. I probably wont be ordering from them anymore which is sad because I like their prices and their shipping rates.
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  #3  
Old March 16th, 2010, 04:58 PM
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Default Re: very angry

I'm never going to buy from them again I don't care how good the shipping rate is
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  #4  
Old March 16th, 2010, 05:06 PM
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Default Re: very angry

yeahhh i wouldnt bother. go onto our vendors pages and fond some other great vendors and grab the discount codes to. Great for them college kids =D
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  #5  
Old March 16th, 2010, 06:30 PM
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Default Re: very angry

Sorry to hear that, I hope everything works out for you.
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  #6  
Old March 16th, 2010, 08:21 PM
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Default Re: very angry

For the record, Hookah John is a pro. Just my $0.02
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  #7  
Old March 16th, 2010, 08:40 PM
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Default Re: very angry

you know.. you have a right to be angry, i would be too. however, dont count them out just yet you never know they might send you something extra to apologize for the horrible shipping time..anyways if you need another vendor thats fast on shipping and good on prices try www.socialsmoke.com if you type in the cupon code hookahpro.com you get 15% off your order which is great if you are buying something over 10 bucks.

just a thought

cheers
FM

Last edited by BIGPOPPA; March 16th, 2010 at 11:02 PM. Reason: mention of another forum code is not allowed
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  #8  
Old March 17th, 2010, 12:43 AM
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Default Re: very angry

Yeah go to the vendor review thread and do a little research first. because i hear good things about vendors and i hear bad things about the same vendors so its just a pro and con game.
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  #9  
Old March 17th, 2010, 12:56 AM
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Default Re: very angry

you should stick to HJ or H-S, PERIOD!
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  #10  
Old March 17th, 2010, 01:09 AM
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Default Re: very angry

Thank HP for the vendor reviews! I'm sure there is always going to be someone who has bad luck with any vendor? I'm always impressed with the vendors that ship out the same day! Waiting a few days for processing is just bad. OK, there is a shisha vendor that mixes up DM fresh, so that wait is well worth it! For things they advertise in stock, there is no excuse. The problem and wait you had is unacceptable. I hope they make it right for you! So far I have been impressed with **********! His customer service is wonderful.
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  #11  
Old March 17th, 2010, 05:00 AM
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Default Re: very angry

tapatio10floz > Im still waiting for my Razan hose , 4 months...got any suggestions?
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  #12  
Old March 17th, 2010, 05:39 AM
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Default Re: very angry

Sorry to hear that, I hope it gets sorted soon and thanks for letting us know coz I wont be ordering from them ever!
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