Home User CP Browse Members Calendar Register Today!  
Get New posts Faq / Help? Community Menu
   

Go Back   Hookah Pro - Hookah Forum > Hookah Stuff > Hookah Discussion

Hookah Discussion General discussion related to hookah ...

well im not too happy right now...

Hookah Discussion

Reply Share
 
Thread Tools Display Modes
  #1  
Old April 6th, 2008, 11:33 PM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default well im not too happy right now...

Well yesterday i got the Mash'al i ordered and let me say, i love the thing to death. but im not happy with it...

on the stem where the ice bucket is welded on, it isnt completely welded on there, theres this tiny hole that goes into the stem and after last nights...5 hour smoking session with a constant flow of ice going into it, theres water stuck in my stem!

the only way i can get it out is if i heat up the welding with a hair dryer and it slowly drips out for a bit, then stops and i have to let it sit which gases come out of it. slowly...

I emailed HC asking for a replacement so well see how that goes....dammit i bought an orange nammor, exoticas and fantasia online too today
Reply With Quote
  #2  
Old April 6th, 2008, 11:56 PM
dakingkevin23's Avatar
dakingkevin23
Status: Offline
Hookah Guru
 
Join Date: Jan 2008
Location: San Jose, CA
Posts: 2,362
Send a message via AIM to dakingkevin23
Default Re: well im not too happy right now...

Maybe you could seal the hole?
You're not gonna be getting any sort of fumes from it, I guess it'd be safe to hot glue it or something like that.

Last edited by dakingkevin23; April 7th, 2008 at 12:03 AM.
Reply With Quote
  #3  
Old April 6th, 2008, 11:57 PM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default Re: well im not too happy right now...

i was thinking that, plumbers putty or weld it or something. we have that mighty putty stuff, where you mead it and its supposedly uber stong. but that probably is not safe at all lol
Reply With Quote
  #4  
Old April 6th, 2008, 11:58 PM
Dunkel's Avatar
Dunkel
Status: Offline
Bad Motherf^&*er!

 
Join Date: Jul 2007
Location: West by God Virginia
Posts: 10,708
Default Re: well im not too happy right now...

That's not good. For the price they charge that hookah should be perfect. Hopefully they will make it right.
__________________
Tangiers =
Reply With Quote
  #5  
Old April 7th, 2008, 12:04 AM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default Re: well im not too happy right now...

yeah im really hoping so. it is perfect, aside from that. and after looking its got a tiny hairline crack, and its darker there, so i think i can safely say it was either not welded correctly like the rest or something happened between the plant and here.

So i guess we will see what HC says tomorrow and if i get a new one or not, i can live without the ice bucket for now, but ill be damned if that doesnt make smoking so much nicer
Reply With Quote
  #6  
Old April 7th, 2008, 12:06 AM
Lekyrr's Avatar
Lekyrr
Status: Offline
Hookah Newbie
 
Join Date: Apr 2008
Location: San Jose, Ca
Posts: 59
Default Re: well im not too happy right now...

Sucks to hear man. I e-mailed HC as well about the new hookah i bought. The vase started peeling and the designs falling apart after a quick rinse.
Reply With Quote
  #7  
Old April 7th, 2008, 12:10 AM
dakingkevin23's Avatar
dakingkevin23
Status: Offline
Hookah Guru
 
Join Date: Jan 2008
Location: San Jose, CA
Posts: 2,362
Send a message via AIM to dakingkevin23
Default Re: well im not too happy right now...

Quote:
Originally Posted by Lekyrr View Post
Sucks to hear man. I e-mailed HC as well about the new hookah i bought. The vase started peeling and the designs falling apart after a quick rinse.
OFF TOPIC
WHOA man, you're from SJ?
Reply With Quote
  #8  
Old April 7th, 2008, 12:13 AM
Lekyrr's Avatar
Lekyrr
Status: Offline
Hookah Newbie
 
Join Date: Apr 2008
Location: San Jose, Ca
Posts: 59
Default Re: well im not too happy right now...

Quote:
Originally Posted by dakingkevin23 View Post
OFF TOPIC
WHOA man, you're from SJ?
Haha I noticed that earlier. Yup blossom hill & snell area.
Reply With Quote
  #9  
Old April 7th, 2008, 08:04 AM
Sambooka's Avatar
Sambooka
Status: Offline
Sambooka Jr.


 
Join Date: May 2007
Location: Jacksonville, FL
Posts: 13,856
Default Re: well im not too happy right now...

Let us know what happens ...
__________________

http://www.hookahpro.com - Hookah Pro Community - Hookah Forum
~Favorite Hookah~ Khalil Mamoon Amer .. (she leans, so I call her Eileen)
~Favorite Setup~ Egyptian Hookah, Vortex Bowl, Natural Coals (Exotica or Coconara)
~Current Flavor Favorites~ Ayam Zaman 1001 Nights, Hookah Freak Spiced Apple Cider, Starbuzz White Peach
Nakhla Double Apple, Nakhla Earl Grey, Nakhla Sweet Melon, Nakhla Cinnamon, Nakhla Cardamom, Nakhla Fakhfakhina Mixed Fruit, Nakhla El Basha Grape
Al Fakher Mint, Al Fakher Orange, Al Fakher Cinnamon
HookahPro.com .. powered by Elites!
Reply With Quote
  #10  
Old April 7th, 2008, 10:25 AM
Huskysibe's Avatar
Huskysibe
Status: Offline
Hookah Master
 
Join Date: Jul 2007
Location: Earth
Posts: 4,229
Default Re: well im not too happy right now...

Like I said in an earlier thread, contact the vendor and let them make it right. You purchased with your hard earned money and expect a hookah that is functional. If its not right, they need to make it right. Dont doctor it with putty and jb weld, get what you paid for and contact the company to demand it.
Reply With Quote
  #11  
Old April 7th, 2008, 10:51 AM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default Re: well im not too happy right now...

i did last night im awaiting for a reply. Im gonna assume they will rectify the problem but i have to wait for that email. HC is a great company it seems, i doubt there will be any issues. and if they refuse to replace it, thats when ill rely on welding and puttying it up
Reply With Quote
  #12  
Old April 7th, 2008, 10:56 AM
Chap Slap's Avatar
Chap Slap
Status: Offline
Hookah Nut
 
Join Date: Feb 2008
Posts: 120
Default Re: well im not too happy right now...

i hate it when things arent the way you paid for them to be. its a huge let down. sorry bro
Reply With Quote
  #13  
Old April 7th, 2008, 04:20 PM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default Re: well im not too happy right now...

I just got a reply back from HC and it reads:

It sounds like there is a small leak in the stem and/or ice bucket. We have fixed problems like this before and will attempt to fix yours. Since the product has been used, we cannot replace it, but if you send us the stem/ice chamber we will work on it and send it back to you. You can ship the stem back to:
Hookah Company
565 Westlake ST. Suite 300C
Encinitas, CA 92024


what do you guys think? that means money outta my pocket that i can fix myself. i say nay. ill weld myself
Reply With Quote
  #14  
Old April 7th, 2008, 04:22 PM
MrBungle's Avatar
MrBungle
Status: Offline
AFNSBFLAVOUR
 
Join Date: Mar 2008
Location: Long Island, NY
Posts: 5,410
Default Re: well im not too happy right now...

if you got the power to weld, do it. who knows how long it would take for you to get it back.
Reply With Quote
  #15  
Old April 7th, 2008, 04:28 PM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default Re: well im not too happy right now...

I do have the ability to. my grandpa and dad both have welding kits. i would have to buy flux, thats about it.

I would rather not send it back, only because i just got it and it is useable without the ice bucket
Reply With Quote
  #16  
Old April 7th, 2008, 04:37 PM
Sambooka's Avatar
Sambooka
Status: Offline
Sambooka Jr.


 
Join Date: May 2007
Location: Jacksonville, FL
Posts: 13,856
Default Re: well im not too happy right now...

Yeah unfortunately they do not have control over the craftsmanship, but they are offering to fix for you (if you don't have the means to fix yourself) I think that is a pretty decent offer from them.
__________________

http://www.hookahpro.com - Hookah Pro Community - Hookah Forum
~Favorite Hookah~ Khalil Mamoon Amer .. (she leans, so I call her Eileen)
~Favorite Setup~ Egyptian Hookah, Vortex Bowl, Natural Coals (Exotica or Coconara)
~Current Flavor Favorites~ Ayam Zaman 1001 Nights, Hookah Freak Spiced Apple Cider, Starbuzz White Peach
Nakhla Double Apple, Nakhla Earl Grey, Nakhla Sweet Melon, Nakhla Cinnamon, Nakhla Cardamom, Nakhla Fakhfakhina Mixed Fruit, Nakhla El Basha Grape
Al Fakher Mint, Al Fakher Orange, Al Fakher Cinnamon
HookahPro.com .. powered by Elites!
Reply With Quote
  #17  
Old April 7th, 2008, 04:40 PM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default Re: well im not too happy right now...

yeah despite the circumstances im happy how its come out. but i wish it was different lol. in the meantime ill just slowly dry out the stem and smoke with just ice in the base and decide what to do from there.
Reply With Quote
  #18  
Old April 9th, 2008, 10:21 PM
Lekyrr's Avatar
Lekyrr
Status: Offline
Hookah Newbie
 
Join Date: Apr 2008
Location: San Jose, Ca
Posts: 59
Default Re: well im not too happy right now...

Update for you guys.

I contacted George about my messed up vase at hookahcompany.com. He handled everything amazing and gave me a generous credit. A+ for great customer service.
Reply With Quote
  #19  
Old April 9th, 2008, 10:23 PM
Raid3n's Avatar
Raid3n
Status: Offline
Hookah Enthusiast
 
Join Date: Feb 2008
Location: Alamosa, CO
Posts: 1,196
Send a message via MSN to Raid3n
Default Re: well im not too happy right now...

well thats great, thats why i like HC, they generally do their best to make things right. I think I am gonna go through with sending my stem back in a bit, Since I got a box with todays delivery that can fit it perfectly. Just gotta get my small hookah back lol
Reply With Quote
  #20  
Old April 9th, 2008, 10:38 PM
dakingkevin23's Avatar
dakingkevin23
Status: Offline
Hookah Guru
 
Join Date: Jan 2008
Location: San Jose, CA
Posts: 2,362
Send a message via AIM to dakingkevin23
Default Re: well im not too happy right now...

Glad to know that both your problems have been fixed. Maybe I'll order a mash'al from them too aswell.
Reply With Quote
Reply Share
Share with your friends on facebook

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Happy Easter! sexyghost General Yada-Yada 9 March 25th, 2008 09:23 PM
Not too happy! HookahMaster Hookah Discussion 17 February 9th, 2008 09:56 PM
I am very happy with Hookah-Shisha, but I am not happy with my hookah Razore Hookah Discussion 12 January 6th, 2008 02:45 AM
A happy new year to all!! abu ronin Hookah Discussion 3 January 1st, 2008 06:50 PM
Happy birthday!!!! KoRnKitten Hookah Discussion 10 August 21st, 2007 01:24 PM


All times are GMT -5. The time now is 04:12 AM.

Skin Design By vBSkinworks



Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright 2007 - 2012, Hookah Pro Inc.