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Help! Razan Hose Problem?

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  #1  
Old July 12th, 2008, 07:08 PM
Nox
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Default Help! Razan Hose Problem?

Alright so i ordered a razan from Texashookah.com and it came very quick so kudos to them. But I'm not so sure about the quality of hose I got. I washed it and let it dry before I smoked out of it but noticed its very hard to put the mouth piece into the hose. Taking it out is the same deal. When i was cleaning it after i smoked, I also noticed that the grommet looks like its beginning to come out of the hose which seems odd to me since its a new hose. Take a look for yourself.





Any suggestions?
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  #2  
Old July 12th, 2008, 07:30 PM
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Default Re: Help! Razan Hose Problem?

when it comes out use super-glue to put it back in. Worked great for mine when that happened, but mine was a nammor not a razan.. should be the same thing.
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  #3  
Old July 12th, 2008, 07:33 PM
Martello
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Default Re: Help! Razan Hose Problem?

Does it leak? that slag type stuff in the hose will be pushed out of the way when you puy yhr tip in.

What's the problem, you dont like how it looks or something is wrong?
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  #4  
Old July 12th, 2008, 09:13 PM
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Default Re: Help! Razan Hose Problem?

It looks like a bad grommet. Call/msg mahir, he can definitely help you out with this
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  #5  
Old July 12th, 2008, 09:14 PM
Nox
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Default Re: Help! Razan Hose Problem?

Quote:
Originally Posted by Martello View Post
What's the problem, you dont like how it looks or something is wrong?
No, i love how it looks...just concerned about the grommet thing because its brand new.
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  #6  
Old July 12th, 2008, 10:05 PM
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Default Re: Help! Razan Hose Problem?

That is a common problem with Razan and Nammor. People fix it by re heating the glue inside or using new glue. It does look however that your grommet is not seated right.
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  #7  
Old July 13th, 2008, 01:29 AM
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Default Re: Help! Razan Hose Problem?

i jsut ordered a Razan sultan from John i cant wit for that to come in..
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  #8  
Old July 13th, 2008, 02:11 AM
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Default Re: Help! Razan Hose Problem?

you missed my point lol
The hose is fine, i wouldn't sweat it at all.

Quote:
Originally Posted by Nox View Post
No, i love how it looks...just concerned about the grommet thing because its brand new.
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  #9  
Old July 13th, 2008, 01:22 PM
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Default Re: Help! Razan Hose Problem?

call the vendor and make them aware of the issue.They MAY be willing to replace it.
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  #10  
Old July 14th, 2008, 11:13 AM
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Default Re: Help! Razan Hose Problem?

We apologize about the hose you received. This is the first I am hearing about a Razan hose problem from us. We inspect all out products before shipping them out, but this one must have gotten by. We believe very strongly in customer service and we do have a few options available for you. Give us a call at 877-9HOOKAH and leave a message or email at contact@texashookah.com with your name and order number. We will get this taken care of ASAP.
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  #11  
Old July 15th, 2008, 12:01 AM
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Default Re: Help! Razan Hose Problem?

haha great customer service ^
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  #12  
Old July 15th, 2008, 12:23 AM
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Default Re: Help! Razan Hose Problem?

They are made in China, what can you expect.
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  #13  
Old July 15th, 2008, 03:31 AM
JillyIsJustKidding
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Default Re: Help! Razan Hose Problem?

Just super glue that grommet and your good to go!

And Zen...I thought that Razans/Nammors were made in Egypt and from the same factory where they make KM hoses
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  #14  
Old July 15th, 2008, 07:25 AM
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Default Re: Help! Razan Hose Problem?

What the.......

I hope you are joking about the China thing.....

As for the Same factory thing....that cannot be confirmed

Where do you guys get these things from?
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  #15  
Old July 15th, 2008, 11:45 AM
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Default Re: Help! Razan Hose Problem?

I assumed from the Nammors breaking.

If you say they aren't then i'll believe you, I have never heard a vendor say they aren't made in china.

I see Razans as higher quality Nammors, i have yet to have a problem with the Razan i purchased so long ago.

The problem the OP has is ALL to common in these types of hoses, because they are held together mainly by glue (most hookah hoses are), because it's cheaper to produce, that's why these hoses don't cost an arm and a leg (well, anymore then they do). You can just use glue to retain most problems on these hoses, except actual hose tearing (which i unfortunately was blessed with on my Nammor).

I see razans as the better quality Hose. When this problem happens, the op's problem, I believe they should be immediately replaced by the Retailer. That would mean the glue is dissolving, and it is not water-proof, so the hose is NOT washable.
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